August 13, 2015 Anonymous

What happens if a bike is damaged or stolen during a tour or rental?

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Anonymous asked 4 years ago

What happens if a bike is damaged or stolen during a tour or rental?

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Cuong Nguyen Staff answered 4 weeks ago

The customer is liable for the bicycle and will be responsible for the full retail cost of the bike rented. Please treat our property as if it were your own! If you need tips on how to properly care for or protect your rental bike, please ask our staff before you leave the shop and we will be happy to demonstrate.